What is Jidori® Home?

Jidori® Home is the direct to consumer arm of Jidori Chicken®. Jidori Chicken® has been supplying top restaurants and markets throughout America for the past 30+ years. We are based in Los Angeles and the farms are located along the San Joaquin Valley down to San Diego. We are the farm and processor so there are no middlemen. All the farms meet high standards for ethically grown meat that is either "free-range, NON-GMO", "Organic" or "Pasture Raised" and are free from antibiotics and hormones.            

Why do you offer 3 grades of chickens?

We offer three grades of chickens to meet the different needs of our customers. Our experience serving the restaurant community taught us that not every customer is the same and offering choices is the best way to meet their needs. The three grades are at different price points, but all three are raised with the utmost care equally.              

What is NON-GMO?

NON-GMO means we feed these chickens an all vegetarian NON-GMO diet. NON-GMO stands for “no genetically modified organisms” in their feed. The chickens are certified by the Non-GMO Project. The controversy centers around the health impact of consuming GMOs which might be present in some of the food we eat. This is a personal choice for eating a NON-GMO diet. These bird are also free-range and 100% antibiotic free. Never ever given antibiotics or hormones these chickens have access to a small outdoor field.

What is Organic?

Organic means we feed these chickens a 100% certified organic feed, and the farm and processing plant are certified to handle Organic chicken as well. We follow the Organic standards of the USDA. These standards means the feed, the farm, and the processing plant do not use any pesticides, GMOs, antibiotics, toxic chemicals or any other contaminant to raise and process your chicken.

DELIVERY

Where do you deliver?

Currently we are only offering free delivery within UPS ground delivery limit time of 48 hours from Los Angeles. Shipping outside of this limit is currently unavailable. We apologize for this inconvenience.

When will I get my delivery?

When using courier, expect your delivery to arrive within 48 hours (sometimes 24 hours) after the time of your order as long as it is received before 8 A.M. PST. Most orders in near southern California can expect their orders to arrive in 24 to 48 hours from order. Once we receive your order, we need to put your products in our deep freezer overnight. See Shipping and returns. All friday orders are shipped out on the following monday unless delayed until tuesday. This is because we only ship the freshest chickens possible and the product must spend a minimum 12 hours in our deep freezer to be shipped out the next day.                                             

**Due to COVID, UPS shipping has been delayed and inconsistent. We are only shipping orders out Monday, Tuesday, and Wednesday, with limited Thursday and Friday deliveries. Thank you for your understanding. 

Do I have to be home when delivery arrives?

It is recommended that you be home when the delivery arrives because this is perishable food. If you are home, the products need to be placed immediately in your freezer or refrigerator. However, the products will be securely packaged in a box that should keep temperature outside your for a many hours after it arrives. Just place the products immediately in your refrigerator when you get home and open your box.                                                                                        
How is my shipment packaged?

Your vacuum-sealed chicken or chicken parts will be shipped in our recyclable and biodegradable packaging. If the product arrives partially frozen, it is still in perfectly good condition. The quality is not diminished. You can refrigerate if you plan to cook within a few days or freeze until you are ready to use.
How much does delivery cost?

See Shipping and Returns.

USE & STORAGE

How long is my chicken good fresh in my refrigerator or freezer? 

Our chickens are processed live daily, then the chickens spend one night in our super cold freezer. The product may gain a frozen crust on the outside, while maintaining softness on the inside.  Your order should arrive within 48 hours from shipping date with an internal temperature between 40° to 50° F; it must be put in the freezer or refrigerator immediately after opening. The chicken should be fine for 3 to 5 days in your refrigerator if kept at 40F or below. This is not always possible as we are constantly opening and closing the doors. Put your left over chicken in the freezer if you don't plan on consuming within a couple days of receiving. When storing in refrigerator to be consumed in a couple days, keep the vacuum sealed bag near the back of your refrigerator. When storing it in the freezer, it should be consumed within 1 year of the processing date on the package. Once it is defrosted in your fridge, it should be consumed within 3-4 days.